Privacy Policy

This privacy policy will explain how Loupe 16 Ltd (Loupe 16) uses the personal data we collect from you.

What data do we collect?
We collect information from clients and potential clients that is necessary for us to conduct our business. As such, we collect the following personal information:

  • Full Name
  • Company Name
  • Company Address
  • Email Address(es)
  • Phone Number(s)

How do we collect your data?
You directly provide Loupe 16 with most of the data we collect. We collect data and process data:

  • When you email us or talk to us by phone.
  • When you engage with us on social media.
  • When you use or view our website via your browser’s cookies.
Loupe 16 may also receive your data indirectly from the following sources:
  • When you have given permission to a third party to share the information they hold about you.
  • Any publically available source.

How will we use your data?
Loupe 16 collects your data so that we can:

  • Negotiate with you and subsequently process any order that you may place with us.
  • Manage your account.
  • Respond to any queries you may have.
  • Protect our business and yours from fraud and other illegal activities.
  • Market and sell our services to you.
  • Send you communications required by law which are necessary to inform you about.
  • Share data with any relevant law enforcement agency if required to do so by law.
  • Send you survey and feedback requests to help improve our services.
When Loupe 16 processes your order, we may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Loupe 16 will never sell your data to anyone and we will never share your personal data with anyone else without your consent (except where required to do so by law).

How is your data protected?
Loupe 16 will take all appropriate steps to protect your data using passwords and encryption and we continually monitor our systems to identify and implement further security measures to do so.

What are your data protection rights?
Loupe 16 would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Loupe 16 for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Loupe 16 corrects any information you believe is inaccurate. You also have the right to request Loupe 16 to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Loupe 16 erases your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Loupe 16 restricts the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Loupe 16’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Loupe 16 transfers the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact details provided on this website.

Website
When you visit our website we do not collect specific, detailed information about you.

Cookies and tracking software are used on a temporary basis and expire when the site has been left. These are used for purposes such as website improvement. Google Analytics is also used for the same reason for website improvement and understanding how you use it. This information is not shared with anyone.

By using the website, you are consenting to the use of cookies to retain session information for the purposes listed above. This information is held in your web browser and is removed at the end of your session.

You can set your browser not to accept cookies, however, some of our website features may not function as a result.

Privacy policies of other websites
The Loupe 16 website or our social media posts may at times contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy
Loupe 16 keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 3rd May 2019.

How to contact us
If you have any questions about Loupe 16’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us using the relevant contact details posted on our website.

How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Loupe 16 has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office by phone on 0303 123 113 or via www.ico.org.uk.